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- About xambro
About xambro
xambro
Base Runner
an hour ago
2 hours ago
I think by the title we all know what I’m going to say. But nothing has been done about it so I’m posting again. We need generic music controls on the Charge 6. I don’t like and don’t really care about YouTube music, as you have to pay to if you want to turn off your phone and listen to music.
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2 hours ago
I think it’d be nice if Fitbit added seasonal clock faces to the Charge 6. One for each of the seasons. All the clock faces are just little kiddish, and i really don’t like any of them. At least on the Inspire 3 there was a plain white one.
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yesterday
Yeah why are all the users with Androids getting the update and not the ones with iOS devices? Just dosent make sense
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11-22-2025
15:06
This would be awesome. But make it so you dont need a premium subscription. Im not paying. I dont care if there's a few 30 second ads, just please dont make me pay for something cool like this.
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11-21-2025
13:13
Ha, lucky. I still haven’t and now my Charge 6 keeps disconnecting from blootooth plus YoutTibe music won’t work anymore. I dont pay for music I just have a free two week trial.
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11-17-2025
14:46
@EstuardoFitbit Can you please explain why this update has not shown up yet?
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11-11-2025
18:30
1 Vote
Does “beginning this week” mean the beginning of this week, or like it could happen next week? Cause I’d really like to see these new clock faces
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11-11-2025
07:13
3 Votes
Question: how is .31 out already when people still haven’t even gotten .21???
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11-06-2025
17:33
Yeah I agree. Universal music co trials would make everyone a lot happier cause they’re not paying literally almost 20 bucks a month to for music. It would be really nice if Google would add this and take away just Youtbube music controls. Also at he beginning, they said “if it gains popularity” and it has over 400 votes by now I think they should add it cause enough people voted yes for it.
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11-05-2025
13:10
Well maybe chill out a little bit and be patient it will come eventually they are trying to fix it.
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11-05-2025
07:31
So I got an explanation from support. The update will only be available when the device needs it. They explained that this update is different from the others, so whoever has not gotten it yet don’t worry because that means your device dosent need it yet. They said nothing will happen with your watch if you don’t get it for another little bit. I do agree that they shouldn’t have announced it quite yet especially because there have only been a few people that have gotten it, but now that I’ve gotten an explanation that makes sense, im fine.
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11-04-2025
14:18
1 Vote
What I did was I contacted just regular Fitbit support, they followed me through some troubleshooting steps which didn’t help, and then they said they would email with the final troubleshooting steps. I received the email and I did the steps, which didn’t work. They said that if it didn’t show up within the next 48 hours to email back. So I did. Then they emailed me back and said they escalated the case to the tier 2 support team. Now im waiting for an email from them. If I were you, I’d just contact support and tell you what’s happening.
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11-04-2025
09:48
Now im worried cause support leveled up my case to tier 2 team and I should be hearing back any time now. They’re probably just gonna replace it which I don’t want.
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10-26-2025
18:11
Can someone PLEASE figure this out? we all are tired of the current clock faces for the Charge 6. we need these new ones. also the watch will start not working well if we dont update them. can a moderator bring this to support's attention? cause when I contacted support they didn't even know there was an update for the charge 6.
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10-26-2025
14:09
Can a Fitbit moderator or someone please explain to us what is happening? It’s not fair to announce something that’s not actually gonna happen, everybody gets their hopes up for new clock faces, and nothing happens. Can someone make it up to everyone who hasn’t gotten the update? It’s only fair.
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09-28-2025
08:51
5 Votes
Its been since JULY
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They got back too me and said "That update is not currently available for your device"...what the heck?
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Moderator edit - merged messages
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09-28-2025
08:47
3 Votes
I decided to contact Fitbit support and they said they are consulting a higher team. They always do this. They can't just figure it out the first time I contact them
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09-27-2025
18:26
3 Votes
Yup, still haven't gotten the update. It's surprising though, cause I just got this Fitbit about a week ago and when setting it up it said it had an update available. I updated it in the setup process, but in the device info section on the watch it says version 214.24...not the latest version. Is there anyone who HAS ACTUALLY gotten the update?
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09-25-2025
14:22
Yes this would be useful. I would use it everyday. Thanks for starting this topic and I hope it gets added to Charge 6!
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I know this topic was started a long time ago for the Charge 6, but it docent seem like any progress has been made. I wanted to ask that Spotify be put onto the Charge 6 instead of YouTube music cause I have to pay monthly for YouTube music premium, not Spotify. YouTube music on the Charge 6 is just another feature (that could be cool) that I wont use cause I have to pay for it. Anyway, hopefully this gets passed onto further teams and is added
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09-24-2025
18:02
What are the new faces? I just got my charge 6 AFTER the update happened so im not sure
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