Age Verify was designed to stop showing on every subsequent page load after a visitor has been verified. It is one of multiple reasons why you wouldn't get the popup when it is working like it should. Here's how to troubleshoot so you can start viewing your popup ASAP.
Verification is disabled by default until you select “enable verification” in the plugin settings. Until then, visitors will not see a popup. Remember to save changes.
If “enable verification” is set to “except to logged in users” it will not display while you are logged into the site.
If you're using Testing Mode it will only display while logged into the site under an admin role.
This plugin uses a cookie that stops age verify from showing repeatedly after clicking “yes” during a session or longer when the return visitor option is checked. If you've clicked "yes" the cookie must be reset. Use the built-in "clear my cookie" button from your settings dashboard.
A cookie is not set when using Testing Mode.
If all else fails clear out the session and cached browser settings by completely restarting your browser.
Restart your browser:
Try clearing your page cache, CDN cache or server cache. Clear browser cache each time changes are saved to the plugin settings by doing hard refresh of the web page (popup window).
Other plugins can cause javascript errors, include outdated libraries, or prevent Age Verify from working the way it should be. This is not common but should be looked at if all other reasons have been ruled out.
Steps for troubleshooting conflicting plugins:
We are not aware of any conflicting plugins. If you identify one, please report back so we can add it to our documentation to help others.
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If it still doesn’t seem to be working, or this is getting too technical, please contact us for support.