- Set up a new or replacement Fitbit device, or remove a device from your account. For guidance, go to How do I set up my Fitbit device?
- Manage or delete all or some of your Fitbit data. For more information, go to How do I control my Fitbit data?
- Erase your Fitbit device. Learn how to erase your Fitbit device.
- Change the email address associated with your Fitbit account. Learn how to manage your Fitbit profile.
- Move Fitbit to a Google Account.
Prepare for account deletion
- Remove child accounts: You must first remove the child account associated with your account before account deletion.
- Export your data: If you want to export your data before deletion, go to How do I export my Fitbit data?
- Cancel subscriptions: If you have a Fitbit Premium subscription, you should manage or cancel it separately through the store where you purchased it. Check if your subscription was purchased from Google Play, Apple App Store, or Google Store.
- Erase your device: Account deletion doesn't automatically erase the data stored on your Fitbit device. If you plan to give your device away, clear its local data first.
Delete Fitbit account
Steps to delete your account, and the reactivation period, depend on your login method. You can either log in to the Fitbit app with a Google Account (or an @google.com email ) or use an original Fitbit login. Follow the applicable steps below.
- From the Today tab
, tap your profile picture.
- Tap Your data in Fitbit.
- Scroll and tap Delete Fitbit from your Google Account.
- Log in to your Google Account.
- Under "Delete a Google service", tap Delete
next to Fitbit.
- Review and understand the information about account deletion. To confirm deletion, tap the check box then select Delete Fitbit service.
Your data will be permanently deleted after 30 days. To recover your account, sign in during this period.
- From the Today tab
.
- Under the "Your Account" section, tap Manage your account.
- Tap Delete account
Delete my account & data.
- Enter your Fitbit account password.
- You will receive an email confirmation that you want to delete your account.
- After you confirm, your Fitbit account will be deactivated for 7 days.
Your data will be permanently deleted after 7 days. To recover your account, sign in during this period. After 7 days, your account cannot be recovered.
- Sign in to fitbit.com.
- Click on the Watch
at the top right corner. If you access accounts.fitbit.comon a browser using your mobile device, tap the three lines in the upper right corner. Then tap the Watch
- Under “Settings”, tap Personal Info.
- Scroll and tap Delete Account.
- Enter your password, then tap Send confirmation email.
- You will receive an email confirmation that you want to delete your account.
- After you confirm, your Fitbit account will be deactivated for 7 days.
Your data will be permanently deleted after 7 days. To recover your account, sign in during this period. After 7 days, your account cannot be recovered.
Most of your personal account info is deleted within 30 days after you confirm your deletion request. It may take up to 90 days to delete all of your personal info, like the data recorded by your Fitbit device. This includes other data stored in our backup systems. The deletion of your data may take time due to the size and complexity of the systems we use to store data.
Please note that we may preserve data for legal reasons or to prevent harm as described in our Privacy Policy.
If you later engage with Fitbit's products and services, you receive an email confirmation of each activity. This includes placing an order on fitbit.com or signing up for a new Fitbit account, or if you receive a friend request.