Update your Fitbit device

Before you start, make sure your Fitbit is charged and that you have the latest version of the Fitbit app on your phone or tablet. Here are some things to know:

• If you update your Fitbit device right as the day changes (at midnight), your step count might be wrong for a day.
• Updates may take more than one hour to complete.
• To keep the update loading, keep the Fitbit app running.

To update your Fitbit device:

1. Open the Fitbit app with your Fitbit nearby.
2. Tap the Today tab   Devices your Fitbit device.
3. Tap Update.
   • Tip: This is only available when there's an update available.
4. Follow the directions on the screen and keep your Fitbit close to your phone, tablet, or computer. After you start the update, a progress bar appears on your device and in the Fitbit app until the update is complete.

For other issues, refer to Why can't I update my Fitbit device?

Important: You can’t use your watch while it’s updating.

1. Swipe down, then tap Settings .
2. Tap System System updates. Your watch will check for updates.
3. When the update is done, your watch will restart.
   • Tip: To get the current build number, go to Settings   System About Versions Build number.

To update the Fitbit app on your watch:

1. Press the Crown.
2. Swipe up to the Play Store app , then tap the app to open it.
3. Swipe up and tap Manage apps.
4. Tap Update all.

For more help, refer to Fix Bluetooth, connection, and LTE issues on Google Pixel Watch.

Your Fitbit scale checks for updates by itself. When there's an update, it downloads and installs it. If you get a progress bar on the scale that checks for updates, wait until it's finished before you weigh yourself.

1. In the Fitbit app, tap the Today tab Devices your Fitbit device. The version number is under your Fitbit's name.
2. Go to the Fitbit settings page. Select your Fitbit in the Devices menu. The version number is under your Fitbit's name.
3. On some Fitbit devices, you can find the version number in Settings About or Device Info.

You can find the software version of your watch in the settings.

1. Swipe down, then tap Settings .
2. Tap System About.

Rating	Definition
Critical	The security update patches a vulnerability that, if exploited, could allow attacker-supplied code to gain unrestricted access and potentially go undetected by the customer. We recommend that you apply a critical update immediately.
Important	The security update patches a vulnerability that, if exploited, could compromise data security, potentially allowing access to confidential or sensitive data but stopping short of full code execution. We recommend that you apply an important update immediately.
Moderate	The security update patches a vulnerability that carries less risk than important or critical updates, or one that is significantly mitigated by configuration, warnings, or other factors.
Low	The security update patches a vulnerability that carries minimal risk or one that is comprehensively mitigated by existing measures, is extremely improbable, or is difficult to exploit.