Use your data segments for website visitors in Shopping ads

To provide a comprehensive and consolidated view of your Audiences and make audience management and optimization simpler, you’ll find the following improvements in Google Ads:

  • New audience reporting: Go to Audiences within the Campaigns menu Campaigns Icon for detailed reporting about audience demographics, segments, and exclusions. You can also easily manage your audiences from this report page. Learn more About Audience reporting.
  • New terms: We’re using new terms on your audience report and throughout Google Ads. For example, “audience types” (these include custom, in-market, and affinity) are now referred to as audience segments and “remarketing” is now referred to as “your data”. Learn more about the Updates to Audience terms and phrases.
  • New advertising policies: We’re using new terms on your audience report and throughout Google Ads. For example, “audience types” (these include custom, in-market, and affinity) are now referred to as audience segments and “remarketing” is now referred to as “your data”. Learn more about the Updates to Audience terms and phrases.
    • User feedback
    • Prevalence or severity of abuse
    • Repeated violations of the Customer Match policy
    Access may be removed to Customer Match for any advertiser, including those with only partial access. Losing access to Customer Match under this policy won’t impact the advertiser’s ability to serve or personalize ads. Learn more about Personalized advertising.

You can use your data segments to show Shopping ads to people who previously visited your website as they search for your products on Google. This article explains the steps to add your data segments to your Shopping campaigns.

Before you begin

If you're not familiar with how to reach your website visitors or app users, read About your data segments for Search ads which are similar to your Shopping data segments. Keep in mind that the rules that apply to your data segments for Search ads also apply to your data segments for Shopping ads.

Using your data segments for Shopping ads gives you the ability to segment your website visitors by previous site engagement. You can customize your Shopping bids for groups of users based on previous site engagements, such as “shopping cart-abandoners”, “loyal customers”, or “repeat visitors.“ If you're using Smart Bidding like Target ROAS, adding your data segments will help achieve even higher performance for individual audiences.

Instructions

  1. In your Google Ads account, click the Campaigns icon Campaigns Icon.
  2. Click the Audiences, keywords, and content drop down in the section menu.
  3. Click Audiences.
  4. To make changes to your targeting, click Edit Audience Segments.
  5. Select the campaign or ad group that you want to update.
  6. Use the “Search” and “Browse” options to find and select the segments that you want to target.
  7. Click the checkbox next to the segment you'd like to target. This will add them to your targeting.
  8. Click Save.

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