Converting Addon Domain to new cPanel Account fails due to Wordfence file
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I used the ‘Convert Addon Domain to Account’ feature in WHM to migrate an addon domain in one cPanel account to a new cPanel account. Followed the instructions as outlined here: https://docs.cpanel.net/whm/transfers/convert-addon-domain-to-account/
After a successful migration my site began returning 500 errors on all pages including the WP dashboard. The source of the issue was /public_html/wordfence-waf.php – the line ‘auto_prepend_file’ was still pointing to the old location and after updating it to the new path the issue was solved and the site was back online.
The conversion process managed to update paths properly across other files and the database except for this one Wordfence file. I’m posting this in case others encounter the same issue as well as asking the plugin developers if there’s anything they can do to ensure this file gets properly updated in conversion. Thanks for your time.
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Thank you for the information and clarification.
I just discovered that some the website’s multilingual pages (WPML plugin) are occasionally returning 500 internal server errors now. They are in a subdomain like http://www.mysite.com/FR/
I cannot revert the migration to resolve this. I’ve followed your instructions and disabled extended protection, however I’m still seeing 500 errors on /FR/ pages such as https://goodfoodlink.ca/fr/event/seedy-saturday-ottawa/ but these errors seem to be rotating through different pages, are online one minute and down the next.
The main English site is fine. Can you offer any help as to what might still be causing the errors? It’s rather urgent this gets resolved.
Thank you very much.
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