Fatal error in Database Tools when Top 10 is active (PHP 8.3)

  • Resolved David

    (@miladk)


    3 months ago

    Hello, this error happend after updating rank math to the latest version when “Top 10” plugin is active:

    • WP 6.8.2, PHP 8.3.23
    • Rank Math SEO 1.0.252.1
    • WebberZone Top 10 [version]
    • Error: Uncaught Error: Call to undefined method WebberZone\Top_Ten\Admin\Activator::get() in seo-by-rank-math/includes/modules/database-tools/class-database-tools.php:39

    For now i had no other way but renaming the “database-tools” folder in order to solve this issue

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jaideep Asrani

    (@jaideeprm)

    2 months, 3 weeks ago

    Hello @miladk,
     
    Thank you for your query and we are so sorry about the trouble this must have caused.
     
    The error occurs because Rank Math’s Database Tools module is calling a get() method that doesn’t exist in the Top 10 plugin’s Activator class, which leads to the fatal error.
     
    Since this originates from the way the Top 10 plugin defines its classes, we recommend reaching out to their support team so they can review and ensure compatibility. In the meantime, you may continue using your temporary workaround or deactivate one of the plugins to prevent the conflict.
     
    Let us know how that goes. Looking forward to helping you.

    Ajay

    (@ajay)

    2 months, 3 weeks ago

    @jaideeprm I’m the developer of Top 10. I don’t understand how this is an issue with my plugin or why Rank Math is calling a get method in my plugin, which as you rightly pointed out doesn’t exist.

    Can you please explain or elaborate?

    Plugin Support Jaideep Asrani

    (@jaideeprm)

    2 months, 3 weeks ago

    Hello @ajay,

    We are checking this on our end, but can’t replicate the issue. The site is working fine when both Rank Math and the Top 10 plugin are active.

    @miladk, can you please share the steps to replicate the issue?

    Looking forward to helping you.

    Plugin Support Miguel

    (@miguelrm)

    1 month, 3 weeks ago

    Hello @miladk,

    Since we didn’t hear back from you we are going to mark this ticket as resolved.

    If you have any other follow-up please feel free to reach out to us.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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