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Coeur d’Alene Casino Resort Hotel Promotes Michelle Whaley to Video Gaming Director
WORLEY, Idaho (July 17, 2025) – Coeur d’Alene Casino Resort Hotel has promoted Michelle Whaley to the position of Video Gaming Director, the latest of several promotions she’s achieved since starting her career at the casino in 2013.
She began her professional journey at the award-winning gaming entertainment venue working in the hotel, then moved to the spa, before she found “my desire and place on the gaming floor.” Starting as a casino Floor Attendant, she ascended through the positions of Video Gaming Supervisor, Casino Administrator, Video Gaming Performance Manager, and now Video Gaming Director.
“I saw an opportunity to lead with impact, and I believe in our vision,” said Whaley. “It’s been such an honor to serve my tribe and the surrounding community. I’m filled with gratitude to continue to do so in this new role.”
During her time at Coeur d’Alene Casino Resort Hotel, Whaley has been named “Supervisor of the Year,” garnered an “Award of Excellence for Gaming,” and trained in the Managerial Development Program.
Whaley said research-driven data and innovation help make the casino’s video gaming machines more appealing to guests.
“We allocated a special area on our floor to showcase some of these new game introductions, which we call our ‘Discovery Den’. We’ve partnered up with manufacturers to bring in their latest and greatest to our floor for our guests to be one of the firsts to experience them,” she said. “We then evaluate player response and performance metrics to help indicate which titles gain traction and warrant broader placement. This balance allows us to keep the floor fresh and competitive, without sacrificing the reliability and familiarity... It’s about evolution, not disruption – introducing innovation while respecting what already works.”
Click below for more articles on Michelle Whaley.
https://cdapress.com/news/2025/jul/18/coeur-dalene-casino-promotes-whaley-to-video-gaming-director/
https://www.indiangaming.com/michelle-whaley-named-video-gaming-director-of-coeur-dalene-casino/
For more information about Circling Raven and Coeur d’Alene Casino Resort Hotel, including stay-and-play packages, value-laden Raven Cards, and instructional programs, visit www.www.cdacasino.com or 800-523-2464.
About Coeur d’Alene Casino Resort Hotel
Since 1993, the Coeur d’Alene Tribe has operated the Coeur d’Alene Casino Resort Hotel, located where sky greets Mt. Tch’mutpkwe, source of the St. Joe River, 25 miles from Coeur d’Alene, Idaho. The casino resort is among the largest employers in North Idaho employing between 850-1,100 depending on the season and contributing more than $36 million to education and other worthwhile causes in the region since it opened. Named Tribal Destination of the Year in 2019 by AIANTA and winning the silver Distinguished Dozen award from Courier in 2019 and 2020, the property features 300 rooms and suites, seven distinct food and beverage venues and entertainment including live music and comedy as well as hands-on tours and experiences through the casino’s Cultural Tourism Program. Three million-dollar winners have found their luck on 100,000 square feet of gaming space offering nearly 1,200 video gaming machines and high stakes bingo. Additional amenities include a 15,000 square foot spa voted 1st for “Resort Spas that deliver the Ahh Factor” by Spatrips.com, 39,000 square feet of meeting space, indoor and outdoor wedding locations and Circling Raven Golf Club, an 18-hole, par 72 course acclaimed as a “Top 100” course by every major golf publication in the U.S. LIKE Coeur d’Alene Casino on Facebook and Instagram or follow us on Twitter. For more information about Coeur d’Alene Casino and Circling Raven, visit www.www.cdacasino.com.
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