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Customer Report [LEGACY]Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Triaged[Feature] Comments[Pri] BLOCKER[Status] Auto-allocated[Status] Escalated to Product Ambassadors[Status] Priority Review TriggeredThe guild in charge of triage has been notified of this issue in SlackThe guild in charge of triage has been notified of this issue in Slack[Type] BugWhen a feature is broken and / or not performing as intendedWhen a feature is broken and / or not performing as intended[mu wpcom Feature] Verbum CommentsVerbum, a better comment experience, app developed in the mu-wpcom pluginVerbum, a better comment experience, app developed in the mu-wpcom plugin
Description
Impacted plugin
Jetpack
Quick summary
On SImple sites, comment text and editor are invisible when users are logged out of WordPress.com.
Steps to reproduce
- On a simple site with comments enabled, access a post while logged out of WordPress.com
- Atempt to comment
- Notice how the text is invisible
Replicated on my test site:
CommentsIssue2.mp4
And on a user's site:
CommentsIssue1.mp4
Site owner impact
Between 20% and 60% of the total website/platform users
Severity
Moderate
What other impact(s) does this issue have?
Platform revenue, Individual site owner revenue
If a workaround is available, please outline it here.
Reported here: 9399877-zd-a8c
Platform (Simple and/or Atomic)
Simple
Metadata
Metadata
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Labels
Customer Report [LEGACY]Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Triaged[Feature] Comments[Pri] BLOCKER[Status] Auto-allocated[Status] Escalated to Product Ambassadors[Status] Priority Review TriggeredThe guild in charge of triage has been notified of this issue in SlackThe guild in charge of triage has been notified of this issue in Slack[Type] BugWhen a feature is broken and / or not performing as intendedWhen a feature is broken and / or not performing as intended[mu wpcom Feature] Verbum CommentsVerbum, a better comment experience, app developed in the mu-wpcom pluginVerbum, a better comment experience, app developed in the mu-wpcom plugin
Type
Projects
Status
Done