Privacy, T&Cs: Newsletters, members and donations
Hong Kong Free Press complies with the requirements of the Personal Data (Privacy) Ordinance to ensure that personal data kept are accurate and securely kept.
- Purpose of Collection and Guidelines for Use of Personal Data
a. Hong Kong Free Press will use personal data collected from data subjects for the purposes for which it was collected, such as for sending newsletters or for the management of donations.
b. Providing personal data to Hong Kong Free Press is on a voluntary basis. However, if you do not provide sufficient personal data, we may not be able to process your donation or provide services to you.
c. Hong Kong Free Press may use your personal data in future (name, email, mailing address) for the purposes of providing you with information about Hong Kong Free Press, fundraising appeals, activities, invitations as well as for feedback collection and related promotional purposes.
d. Upon your request at any time and at no charge, we will cease to use your personal data for promotional purposes. - Access to and Correction of Personal Data and Request for cessation of using Personal Data for Promotion Purposes.
Apart from the exemptions provided under the Personal Data (Privacy) Ordinance, you are entitled to access and correct your personal data held by Hong Kong Free Press, and request we cease to use your personal data for promotion purposes. To do so, you should make a written request to to us – click here for our contact details.
Donors: Frequently Asked Questions:
I’m already a monthly donor or HKFP “Patron” – can I access the new benefits?
Yes – All existing donors of HK$150+ are entitled to the new benefits.
Our previous fundraising microsite has been retired, and your donor account has been migrated to HKFP’s main website – click here to see how to access your new account. PayPal donors will need to cancel their monthly donation at PayPal.com and add a fresh account to their HKFP profile – see our guide.
If you would you like an HKFP deer plush keyring, or have any trouble, please just email us:
How can I adjust or cancel my monthly contribution?
You may alter or and cancel your monthly contribution by signing in and adjusting “My subscription” settings under “My account.”
- To change your monthly donation amount:
- Go to My Subscription and click “change price.”
- Click “Donate: Monthly” and enter your new amount.
- Click “Switch subscription.” Then go to “View basket” to confirm the upgrade.
- Click “Proceed to checkout” then “Switch subscription” after checking your details and agreeing to the terms.
Expect an email showing your previous monthly donation as “HK$0” followed by your new donation.
- To change your payment method or switch cards: Go to My Subscription and click “change payment.”
If you have never logged in before, just enter the email address you used for your donation and send an access code to your email. Those who donated via PayPal before our June 30, 2025 relaunch may need to cancel via PayPal.com if they have not activated their HKFP account.
If you have further enquiries, please email us – we usually respond within 24 hours on working days.
I’m a donor of HK$150+/month but have not received news of benefits.
- New donors: Please allow up to three working days to be contacted by our founder and added to our HKFP Member benefits newsletter.
- Existing donors: If you joined us before our June 30, 2025 relaunch, HKFP Member newsletters containing your benefits should be with you from mid-July onwards. If not, please contact us.
- Legacy PayPal donor: Those who donated via PayPal before our June 30, 2025 relaunch may need to activate their HKFP account to ensure access to benefits.
If you have further enquiries, please email us – we usually respond within 24 hours on working days.
Is my data safe? Will you share or sell donor information?
Never. Your payment card details are stored securely on Stripe/PayPal servers. We do not sell, trade, or rent users’ personal payment data to others. Read our full T&Cs and Privacy Policy here.
What is your return/refund policy on merchandise?
If you are not 100% satisfied with your purchase, you can return the product within 30 days and get a full refund. Anything you return must be in the same condition you received it, unused and in the original packaging. Please keep any receipt. Online refunds may take up to two weeks. Read our full T&Cs and Privacy Policy here.
Are donations tax deductible?
Although HKFP is a non-profit, we are not tax exempt, as Hong Kong law does not allow media outlets to register for this status. Unfortunately, donations cannot be deducted from your tax bill.
Can I donate anonymously?
No, as the law requires that we know who donates. Like any company, HKFP is legally obliged to keep records of income/spending for bookkeeping purposes – it also obliges us to keep records secure and private. Accounting records are overseen by our accountant and yearly auditors, and we respect the anti-money laundering ordinance so may request “know your client” information from larger contributors. In the event of a tax inspection, we obfuscate donor names.
Can I donate over HK$50,000 per year?
Yes. HK$50,000 is our limit for donations via our website. If you could like to support us with a larger sum, please contact us. We respect the anti-money laundering ordinance so may request “know your client” information from larger contributors. HKFP also welcomes donations-in-kind, should you wish to support us indirectly in the long-term.
Privacy, T&Cs: Website and merch store
This Privacy Policy governs the manner in which Hong Kong Free Press collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://hongkongfp.com website (“Site”) and mobile applications (“Apps”).
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Hong Kong Free Press may collect and use Users personal information for the following purposes:
- To run and operate our Site: We may need your information display content on the Site correctly.
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalise user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site:We may use feedback you provide to improve our products and services.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Electronic newsletters
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Google Adsense
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
Changes to this privacy policy
Hong Kong Free Press has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Online shop refund policy
If you are not 100% satisfied with your purchase, you can return the product and get a full refund. You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it, unused and in the original packaging. Please retained the emailed receipt.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us (click for details). This document was last updated on July 16, 2025.