I need to know how to retrieve each product's custom options (name/value) in an order.
For example in my order I have 1x product of lets say "Coloured Crayon". This product has a custom option of "Colour" which the customer selects when adding the product to their basket.
When I process the customer's order I would like to be able to retrieve the option name and option value.
Note 1 Using Magento 1.7 community edition, developing in .Net using SOAP with Magento API v2.
I discovered that a salesOrderEntity Items property called product_options contains what looks like a JSON encoded list of product option VALUES ONLY. This list contains no attribute names but instead has what looks like ID's where I'd think to see option names.
salesOrderEntity theOrder = apiService.salesOrderInfo(sSessionId, "100000001");
string sProductOptions = theOrder.items[0].product_options; // returns JSON like string syntax