Facebook Graph API: Unable to retrieve user information like: id, name or profile picture

My App ID: 142443********** has been granted 8 advanced permissions, including:

1. email
2. pages_manage_engagement
3. pages_manage_metadata
4. pages_messaging
5. pages_read_engagement
6. pages_read_user_content
7. pages_show_list
8. public_profile

We encountered an error where we could not retrieve the user's id, name or profile picture. Below are the request URL and the response from Facebook:

Request URL:

curl --location 'https://graph.facebook.com/v22.0/24449135958037566?fields=id&access_token=xxxxx'

Facebook's response:

{
    "error": {
        "message": "Unsupported get request. Object with ID '24449135958037566' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
        "type": "GraphMethodException",
        "code": 100,
        "error_subcode": 33,
        "fbtrace_id": "Azprvz7vT-v6B2cd4-AZgwZ"
    }
}

We have tried debugging, and everything we did was correct, but we still cannot retrieve user information. Please support us as soon as possible.

Thank you very much.