Command ignored. Unknown target: undefined when setting Custom Dimension in Google Analytics tracking code

Question

I am setting up a Custom Dimension in my Google Analytics Tracking Code, however I am seeing a strange error in the Chrome Console with the Google Analytics Debugger switched on.

This is my code which is fired on every page. I am reporting to a regional account as well as a global/rollup account and I have created two trackers to achieve this.

<script>
    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
                (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
            m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window,document,'script','https://www.google-analytics.com/analytics.js','ga');

    ga('create', 'UA-85521872-1', 'auto', 'crmpiccoglobal');
    ga('create', 'UA-85521872-3', 'auto', 'crmpiccoregion');

    ga('set', 'dimension1', 'premium');

    ga('crmpiccoglobal.send', 'pageview');
    ga('crmpiccoregion.send', 'pageview');
</script>

In the console I see this:

Running command: ga("set", "dimension1", "premium")

analytics_debug.js:10 Command ignored. Unknown target: undefined

I have created the Custom Dimension in GA under each property I want to access it in.

crmpicco · Accepted Answer · 2016-10-12 04:59:47Z

27

You need to use your tracker names in the "set" command, else GA will apply the command to the default tracker t0 (which does not exist in your example):

  ga('crmpiccoglobal.set', 'dimension1', 'premium');
  ga('crmpiccoregion.set', 'dimension1', 'premium');

  ga('crmpiccoglobal.send', 'pageview');
  ga('crmpiccoregion.send', 'pageview');

edited Oct 12, 2016 at 4:59

crmpicco

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answered Oct 12, 2016 at 4:44

Eike Pierstorff

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3 Comments

crmpicco Over a year ago

OFC, thanks. I was treating it like the create thinking I had to provide the tracker name at the end.

Maxwell s.c Over a year ago

In my case, i use GTM to insert analytics. It sets the name as gtm1

Bjorn Over a year ago

@User, See the comment above yours, if you use Google Tag Manager, the ga('create') is run with the name gtm1 (in my case). So for example for event tracking i use ga('gtm1.send' {....more data....} ); Use a Google analytics debug chrome extension, this helped me alot.

CularBytes · Accepted Answer · 2021-01-28 07:25:37Z

9

If you use Google Tag Manager to load your Google Analytics and you don't know what tracker is being created, use this:

sendGa(name : string, data: any) {
    (<any>window).ga(() => {
        const trackers = (<any>window).ga.getAll();
        const firstTracker = trackers[0];
        const trackerName = firstTracker.get('name');
        (<any>window).ga(trackerName + '.' + name, data);
    });
}

docs: https://developers.google.com/analytics/devguides/collection/analyticsjs/accessing-trackers

edited Jan 28, 2021 at 7:25

answered Aug 6, 2018 at 10:55

CularBytes

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4 Comments

OZZIE Over a year ago

Awesome mate! I guess you are using typescript? But not Eslint :) Strange syntax :-) You could use const instead of var for those and concatenate with ` ${trackerName}.name `

Pardeep Jain Over a year ago

what are the name and data in this case? I am using GA via GTag Manager

CularBytes Over a year ago

I named it name and data as it seems most logical when looking at GA's documentation, but eventually it is just a collection of parameters that you would normally sent to ga(x,y,z). You could also add another function that takes and sends 3 arguments and do something like: sendGa2('send', "pageview", "shipment");

LuJaks Over a year ago

You can get the tracker name with firstTracker.get('name') developers.google.com/analytics/devguides/collection/…

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