"Error loading documents" on Cloud Firestore when console left open for a while

Question

I noticed a quite new phenomenon which is that when I leave the console open for over a couple of minutes I get an "Error loading documents" error on all my collections until I refresh the page. This never happened before regardless of how long I left it open.

The only thing that has changed was that I was experimenting with the rules, but at the end went back to the default setup.

My question is whether this might have repercussions on how my users access their information. Please see below the current rules (commented are the ones that I published for about 10 minutes to test).

service cloud.firestore {
  match /databases/{database}/documents {

//     match /users/{user}/{document=**} {
//       allow read;
//       allow write: if request.auth.uid == user;
//     }

//     match /items/{document=**} {
//       allow read;
//       allow write: if get(/databases/$(database)/documents/users/$(request.auth.uid)).data.admin == true;
//     }

//     match /completedItems/{document=**} {
//       allow read;
//       allow write: if get(/databases/$(database)/documents/users/$(request.auth.uid)).data.admin == true;
//     }

    match /{document=**} {
      allow read, write: if request.auth.uid != null;
    }

  }
}

Thanks!

I am having the same problem with the database page in console.firebase.google.com. Not only a short period of time after it is displayed but also when I go there for the first time to check a posting. — Jie Hart
– Jie Hart, Commented Apr 5, 2018 at 1:59
I'm experiencing the same issues; however, they are not attached to the Firebase rules. I currently have the default Firebase rules yet I'm having an "Error Loading documents" — CraftedGaming
– CraftedGaming, Commented Apr 5, 2018 at 2:14
I have got the same issue, here's a screenshot: pbs.twimg.com/media/DaCbsoSW4AANYjh.jpg:large — Ben
– Ben, Commented Apr 5, 2018 at 18:06
@FrankvanPuffelen, Any comments? I am facing it now every 20 seconds — Snake
– Snake, Commented Apr 11, 2018 at 7:19

CPlus · Accepted Answer · 2023-04-15 00:57:50Z

16

In my case I figured it was Kaspersky antivirus that blocks the request. When I closed it the database successfully loaded.

edited Apr 15, 2023 at 0:57

CPlus

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answered May 25, 2018 at 18:57

Rachid

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Comments

Skorejen · Accepted Answer · 2022-09-21 12:49:40Z

7

For me, it was AdBlock that was making the issue - still, in 2022. Disable it and it should work fine :)

answered Sep 21, 2022 at 12:49

Skorejen

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2 Comments

berkaykurkcu Over a year ago

Just had this issue in console.cloud.google.com and disabling AdBlock helped me out. Thank you!

Dr-Bracket Jan 29 at 20:54

Google engineers will never fix bugs around their product breaking when uBlock origin is active... Happy accidents.

Chris Herbst · Accepted Answer · 2018-04-27 09:26:16Z

6

From the firebase status dashboard issue https://status.firebase.google.com/incident/Console/18006:

We are experiencing an issue with the Cloud Firestore Console where, after a few minutes, it shows an error trying to load documents. Currently, the workaround is to click on another collection or to refresh the browser. We are actively investigating the issue and will post an update once more information is available.

Update: I have reached out to Firebase on 18 April 2018 for any updates on the issue, their response below:

Sorry, but I couldn't share any timelines or specifics regarding this issue at the moment. Rest assured that this bug is closely monitored, and is being actively worked on by our engineers, as this affects many users such as yourself.

Update 25 April 2018 from Firebase Console:

The issue with the Cloud Firestore Console where, after a few minutes it would show an error trying to load documents, should have been resolved for all affected projects as of 09:30 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

edited Apr 27, 2018 at 9:26

answered Apr 15, 2018 at 12:12

Chris Herbst

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1 Comment

methodsignature Over a year ago

This same status is being reported as of April 12, 2018 at least through now (April 20, 2018). Would be funny if they lifted the message directly from ^ this comment.

GILO · Accepted Answer · 2020-04-04 18:45:03Z

5

In my case the reason was that I had exceeded my daily quota and for some reason it would not show the documents. I'd suggest checking if you've surpassed your daily quota and if so wait until it rolls over to the next day.

answered Apr 4, 2020 at 18:45

GILO

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Comments

JMo · Accepted Answer · 2020-02-03 05:32:55Z

1

Instead of turning off Kaspersky you can add it to a list of trusted websites by managing the exclusions. How to add trusted website

answered Feb 3, 2020 at 5:32

JMo

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Comments

Johan Franzén · Accepted Answer · 2020-04-19 09:59:12Z

1

In my case it was that I was using Fiddler. I guess the client does some kind of certificate pinning.

answered Apr 19, 2020 at 9:59

Johan Franzén

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Luis Rivera · Accepted Answer · 2023-05-25 19:56:02Z

1

In my case it was because the Chrome extension "CORS Unblock".

answered May 25, 2023 at 19:56

Luis Rivera

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