Elasticsearch Error Response 5019: Illegal Argument

Question

ElasticSearch is returning the following error upon reindexing a Magento 2.3 product catalog. I am unsure as to what the amasty_xsearch_fulltext.img is referring to.

Elasticsearch engine returned an error response. item id: 5019. Error type: "illegal_argument_exception", reason "startOffset must be non-negative, and endOffset must be >= startOffset, and offsets must not go backwards startOffset=430,endOffset=435,lastStartOffset=431 for field 'amasty_xsearch_fulltext.img'".

What are the offsets and where should I be looking to fix this issue?

did you recently add Synonyms to your Magento setup? This is some kind of bug with Amasty. Try deleting synonyms (System->Amasty Elastic Search ->Manage Synonyms). I have the same issue. I have taken it down to a single synonym item: "Hard drive, HDD, storage drive, storage, RAID, back up, back up drive". I still dont know what exactly is causing it though. — Kalvin Klien
– Kalvin Klien, Commented Oct 7, 2020 at 22:35

rishad2m8 · Accepted Answer · 2021-05-24 21:42:49Z

2

You should delete synonyms from your Amasty ElasticSearch "Manage Synonyms" (System->Amasty ElasticSearch->Manage Synonyms)

For some reason it doesn't like when there are similar words or phrases connected to the original word.

Example: HDD, back up, back up drive

This throws an error for me.

I'm not an ElasticSearch specialist so I cant exactly say why this happens.

UPDATE:

Got official word from Amasty:

"Multi-word synonyms may not work properly with Elasticsearch engine, please refer to Elasticsearch documentation: https://www.elastic.co/guide/en/elasticsearch/guide/current/multi-word-synonyms.html

So looks like you can only use one word synonyms.

UDPATE: even after testing multiple times a working combination of words, on production site it failed.

I would not use that feature because its just unreliable and there is no validation on text input.

edited May 24, 2021 at 21:42

rishad2m8

1,51621 silver badges27 bronze badges

answered Oct 7, 2020 at 23:05

Kalvin Klien

9211 gold badge14 silver badges33 bronze badges

Sign up to request clarification or add additional context in comments.

Collectives™ on Stack Overflow

Elasticsearch Error Response 5019: Illegal Argument

1 Answer 1

Comments

Your Answer

Hot Network Questions

Collectives™ on Stack Overflow

1 Answer 1

Comments

Your Answer

Sign up or log in

Post as a guest

Related