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I've been having some problems with my app in production, some Huawei users have complained that the app doesn't leave the home page. When I go to see the log requests, I see that no requests are made. Any other users do not have this problem.

I don't know if it's a problem with the type of processor the phone uses, or if there's some sort of firewall blocking.

Any suggestion?

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Have you checked usecleartext attribute in AndroidManifest.xml? Maybe you are trying to communicate a non-https service.

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