Azure Maps API does not return results for existing geographic entities

Question

Did anyone experience problems trying to locate specific cities / municipalities or in general geographic entities using the Azure Maps Fuzzy API? In most cases the API works just fine, however I discovered some few cases, where the API simply doesn't return any results. For instance I don't get any results for the city of Shenzhen (China).

I tried different combinations of query parameters, such as:

query:         Shenzhen
countrySet:    CHN
minFuzzyLevel: 4
maxFuzzyLevel: 4
limit:         10
idxSet:        Geo

But the API just returns an empty result. Am I missing some magic parameter? The problem is not restricted to China and I can provide more examples if necessary.

Further examples

Freeport (Bahamas)

query:         Freeport
countrySet:    BHS
minFuzzyLevel: 4
maxFuzzyLevel: 4
limit:         10
idxSet:        Geo

Caucedo (Costa Rica)

query:         Caucedo
countrySet:    CRI
minFuzzyLevel: 4
maxFuzzyLevel: 4
limit:         10
idxSet:        Geo

Yokohama (Japan)

query:         Yokohama
countrySet:    JPN
minFuzzyLevel: 4
maxFuzzyLevel: 4
limit:         10
idxSet:        Geo

Sihanoukville (Cambodia)

query:         Sihanoukville
countrySet:    KHM
minFuzzyLevel: 4
maxFuzzyLevel: 4
limit:         10
idxSet:        Geo

rbrundritt · Accepted Answer · 2019-12-18 17:20:29Z

1

China is not currently supported as documented here: https://learn.microsoft.com/en-us/azure/azure-maps/about-azure-maps#supported-regions

The team is working on adding support.

answered Dec 18, 2019 at 17:20

rbrundritt

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8 Comments

wodzu Over a year ago

i think this refers to the availability of the service itself, but not the ability to process requests regarding geographic entities located in China. i'm not accessing the API from a Chinese IP

rbrundritt Over a year ago

Its the same issue. Detailed data of China is not currently supported in Azure Maps.

wodzu Over a year ago

could you have a look at the new examples I added to my original question? they do not relate to the territory of china, but still don't provide any results.

rbrundritt Over a year ago

Ah, ok. I think I see the issue. The fuzzy search API prioritizes for address level data and POI's. For cities, I recommend using the Address search or Structured Address search API. Those will be more accurate. Also take a look at the best practices guide for search here: learn.microsoft.com/en-us/azure/azure-maps/…

rbrundritt Over a year ago

I'll have our data provider take a look to see if there are any issues with the service.

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