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We publish many apps using our CI/CD system that makes use of the App Store Connect API and iTMSTransporter. Since around 9:00am on 19 Oct 2023 (Melbourne/Australia time UTC+10), all our attempts to upload our .ipa files using iTMSTransporter began failing.

The specific command line invocation is:

/usr/local/itms/bin/iTMSTransporter -m upload -v eXtreme -f "/path/to/Bundle.itmsp" -jwt {jwt-here}

The error is occurring in the midst of the upload with the error message:

Apple's web service operation return value:
[2023-10-20 09:35:09 AEDT] <main> DBG-X:   parameter Errors = [An error occurred while trying to call the requested method validateAssets. (1272)]
[2023-10-20 09:35:09 AEDT] <main> DBG-X:   parameter RestartClient = false
[2023-10-20 09:35:09 AEDT] <main> DBG-X:   parameter ErrorCode = 1272
[2023-10-20 09:35:09 AEDT] <main> DBG-X:   parameter ErrorMessage = An error occurred while trying to call the requested method validateAssets. (1272)
[2023-10-20 09:35:09 AEDT] <main> DBG-X:   parameter Success = false
[2023-10-20 09:35:09 AEDT] <main> ERROR: An error occurred while trying to call the requested method validateAssets. (1272)
[2023-10-20 09:35:09 AEDT] <main> DBG-X: The error code is: 1272

Is anyone else experiencing this issue? Is there any kind of work around or something we need to change?

Some other notes:

  • The same .ipa files can be successfully uploaded manually using Transporter
  • This is affecting apps built against both XCode 14 and XCode 15
  • There was an outage shown on Apple's system status for a few hours that overlaps with this period, but Apple claim it was resolved 16 hours ago 🙃
Improve this question
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  • 1
    I'm experiencing the same problem. Have you found a solution yet? Commented Oct 20, 2023 at 9:05
  • 1
    We have the same problem. Manual uploads still work fine. Commented Oct 20, 2023 at 9:10
  • No progress at all unfortunately, despite hacking away for a couple of hours. I've raised this in Apple's developer forum and through that ridiculous Feedback Assistant, still nothing. Commented Oct 21, 2023 at 4:49
  • This issue just resolved by itself after a few days, we didn't change anything in our CD code. Another little glitch in Apple's API server code I guess. Commented Oct 30, 2023 at 0:14
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